We focus on answering calls with a live person, and measure our performance. Last month in April we answered 97% of the calls we received live.
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We focus on answering calls with a live person, and measure our performance. Last month in April we answered 97% of the calls we received live. April 2009: 97% of calls answered with a live person. We take answering our telephone very seriously. So seriously that we closely track how well we do at answering callers with a live person. Last month, we answered 96% of the calls we receive with a live person. |
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